How do I return an item?

We want you to be completely satisfied with your purchase. If a product is not suitable for your skin, please contact costumer support and let us help you find an alternative.

If we cannot find a product that is suitable for your skin, then for products purchased directly from CALMSkinCare.com are returnable. Returns and exchanges are accepted within 30 days of purchase date. A Tracking Number & Carrier is Required. Shipping a Return product is at the buyers expense and we regret that shipping costs cannot be refunded for purchases or returns. An email needs to be sent to sales@calmskincare.com asking for a refund, exchange or credit and then products should be securely packaged and shipped back to the following address:

CALM Skin Care Returns – 2112 W Belmont Ave, Chicago, IL 60618

800-377-0665 / Email CALM